Also know as “surprise and delight”. Expectation setting is a huge part of being successful not just from a client perspective, but internally in the workplace. Deliver everything on time, and deliver your best work, every time.
Amanda Carreiro is a Senior Digital Content Manager at ruckus Digital.
I believe that people tend to place too many expectations on themselves. College grads think they need to be experts, those starting out think they’re not as far along as they should be and on and on it goes. I know I personally thought I wasn’t ready to be in
The digital world is constantly changing and as practitioners, it’s important to have the ability to pivot. While it may be easier to remain in your comfort zone out of the fear of not being good at something, it will never give you the opportunity to learn or better yourself.
A marketing and communications career is a fast paced one. Towards the start of mine, like many others in the industry, I worked extremely long hours and wasn’t so kind to myself. I rarely stopped. I quickly realized that burnout is a real thing. I learned that to do the
When tasked with finding a quote that
embodies my life and work philosophy, I easily selected the above. In my
experience, positivity brings positivity. Colleague, mentor-mentee, and client
relationships all benefit from positive interactions with open communication.
Motivating individuals through encouragement and acknowledging wins provides a
safe and happy environment. This, in turn, brings positivity
